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Most questions have a quick answer. Check these first. If you still need us, our email is at the bottom of this page.
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Common QuestionsPayments and Bank DepositsReport a FundPrivacy and Accessibility RequestsStill Need Help?Common Questions
Gifts, fees, payouts, and managing a fund are covered in our FAQs.
Payments and Bank Deposits
Stripe handles every payment and deposit. If a payout is late or you need to change the bank account, open your Stripe dashboard from your fund's settings. That is the fastest way to fix it.
If you gave a gift, the email confirmation you received has your full receipt from Stripe.
Report a Fund
Use the Report this fund link at the bottom of any fund page. We review every report.
Privacy and Accessibility Requests
To see, correct, or delete your information, or to tell us about something that is hard to use, email us at the address below. Please include the page or fund involved.
Still Need Help?
Email us at support email. We read every message.